Sound Quest
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Contact

Sound Quest Music Software
1140 Liberty Dr.
Victoria, BC
V9C 4H9
Canada

Phone (US/Intl):
(360) 207-0802
Phone (Can): (778) 265-3798
 
Sales: sales@squest.com
Infinity Support: infinitysupport@squest.com
Midi Quest Support: midiquestsupport@squest.com
SQ Midi Tools Support: miditoolssupport@squest.com
Web Feedback: webmaster@squest.com

Please note that support@squest.com has been abused by spammers as a "return address".
As a result, this email account has been shut down and we will not reply to emails sent to this address.


Privacy Statement
 
The Sound Quest web site collects minimal information from those visiting the site.

The website collects tracking information so that it can recognize new and multiple visits. However, no personal information is collected. Tracking starts on site entry and ceases upon leaving the site.

Visitors to the site wishing to request the addition of new MIDI devices for Midi Quest will have personal contact information requested (name and email address) through a web form so you may be contacted when support is added. This information is stored in a database not connected the internet. MIDI device support requests may be submitted without supplying any personal information.

Visitors ordering Sound Quest software from the web site must supply their name, email address, physical address, phone number and credit card. The data is transferred between the local computer and server using SSL (Secure Sockets Layer) encryption. This is the industry standard for encrypting all personal information. Credit card information is destroyed after the order has been processed. Other personal information is retained in a database not connected to the internet in order to confirm license ownership and provide technical support. Contact information is also used to notify customers of new releases of the software. You can, at any time, request that your personal information be removed from Sound Quest's data base. However, removal of this information will no longer enable us to provide you with technical support.

If you have any questions regarding this policy, please contact Sound Quest using the contact information listed above.